YOUR 100% SATISFACTION IS OUR PRIMARY GOAL
WE HAVE A 30 DAY MONEY BACK GUARANTEE
AND A
LIMITED LIFETIME WARRANTY
ON OUR PRODUCTS
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CONTACT US FORM
FOR ORDER PICKUP
TO PICKUP PHONE ORDERS AT THE WAREHOUSEFOR PICKUP OF PHONE ORDERS AT THE WAREHOUSE If you live near Cincinnati Ohio and would like to pick up your order to save the shipping charges or get it faster. You MUST, first place an order on the phone by calling 866-698-2678, then you can pick up the NEXT business day, at the warehouse from 9-5 EST. Here are the dirving directions provided by Google Maps Just fill in your address and click go PLEASE NOTE: This is not a store location. You will not be able to see the products there and you can not go there to purchase products . You MUST have already completed an order, on the phone only, not on the website. FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONSWHAT PAYMENT METHODS DO YOU ACCEPT? ANSWER- We accept Visa and Mastercard credit cards and debit cards ( if you use a debit card please notify your bank of the transaction so they well allow it to go through. We also offer Paypal. If you have a Paypal account set up, they accept Visa, Mastercard, Amex and Discover Card or bank deductions. WHERE DO YOU SHIP FROM?ANSWER- We ship from Cincinnati Ohio 45248 HOW LONG BEFORE MY ORDER WILL BE SHIPPED? ANSWER- We aim to ship one business day after the order date but two business days after the order date at the latest. HOW LONG WILL THE PRODUCT TAKE TO GET TO ME, ONCE IT IS SHIPPED? ANSWER- PLEASE SEE THE CHART ONTHE SHIPPING PAGE WHAT SHIPPING METHODS DO YOU OFFER? ANSWER- When you order onlline in the site shopping cart, we offer you a choice of UPS Ground to Continental USA and USPS Priority Mail to Alaska, Hawaii and Outlaying Islands. We offer only USPS Priority International shipping to Canada . If you call and order on the phone, we can also do Next Day Air or 2nd Day Air by UPS, but you are responsibe for the total shipping costs. PLEASE SEE THE SHIPPING SECTION BELOW FOR FULL DETAILS. DO YOU OFFER FREE SHIPPING? YES , There is free shipping on all electronic products with a
cart value of over $150.00, if under $150.00 then, there is a $6.99
shipping charge, except extra wire and staples. For extra fene wire, staples, beds, doors, cages, gates, pens, ramps, feeders and wateres, strollers, baths, crates, lifejackets, the cost of shipping is calculated by a UPS calculator in the shopping cart order form, at the time of checkout,base on product dimensional weight and you locaton. You can see the amount of shipping, when you fill in your shipping address before you proceed to the next page of the order form. WHAT IF YOU PRODUCT IS NOT IN STOCK? ANSWER We will notify you as soon as possible. You will be given an idea of when the product is expected in stock again. We can hold your order till it comes in stock again which is usually about a week. If the manufacturer has a back order on the product, it could be longer, in that case you can cancel your order if you would like or wait for the product to come in. WHAT IS YOUR RETURN POLICY? ANSWER- We have a 30 day money back guarantee where we return all your money minus our expenses for the shippiing to get the product to you and the 5% processing fee by the credit card processsor. There are no returns on wire, apparel, used beds, feeders and waters and carriers. PLEASE SEE THE RETURNS SECTION BELOW FOR FULL DETAILS “
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Customer Service TestimonialYou are so prompt! We got the new and correct dog door today. Thank you so much. Your customer service is excellent. It is a refreshing surprise to see such great care taken with your customers. I was impressed by how the whole situation was handled. Thanks much!
TESTIMONIAL
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Basic in-ground containment system works like a charm. Two chocolate labs that stay within perimeter of a 1/2 acre lot are uncommon. Only problem has been durability of receiver collars, but Innotek has replaced them at no extra expense. Great system and great customer service department. Thanks
OUR 3 GOLDENS CAMPING WITH ELECTRIC DOG FENCE
COMPANY ADDRESSES US ADDRESS K9 Electric Dog Fence and Dog Products 13 Bethune St, PO Box 808 Alexandria Bay NY 13607-0808 866-698-2678 PLEASE DO NOT SEND RETURNS TO THESE ADDRESSES SEE RETURNS PAGE FOR RETURN INFO ----------------------------------------------- Warehouse Location Cincinnati, OH, USA 866-698-2678 We ship our products from Cincinatti Ohio , USA It could be possible to pick up at the warehouse, if you do your order by phone in advance ------------------------------------------------------------------ CANADIAN ADDRESS K9 Electric Dog Fence and Dog Products 103 Walt St Ontario, Canada K0K1H0 ___________________________________________ Warehouse Location for all Shipments Cincinnati, OH, USA 866-698-2678 TO NO LONGER RECEIVE MAILINGS
To unsubscribe from our mailiing listTESTIMONIAL
TESTIMONIAL
"Good day,
I would like to relay to you about my very positive experience at 6:20
C.S.T. today March 19, 2009, with a refreshingly helpful associate of yours, her
name is, Barbara.
I explained to Barbara that I was in a sort of predicament in that what I
needed would require delivery by Monday, March 23rd.
Barbara didn't hesitate nor, did I receive the customary scripted response
to my request, as I have experienced with so many other companies customer
service associates.
Not only did Barbara make it a breeze when ordering, after telling her a
little about my hunting dogs, she clued me in to a new product for water dog
safety. Apparently there is a company that manufactures life jackets especially
for dogs.
A dog Life Vest would be the ideal solution to my concerns of the
threat swift currents pose along the Mississippi River. I am looking forward to
doing more business in the future with K9 Electric Dog Fence & Dog
Products.
Having owned and managed a company which by the way, was mostly customer
service oriented, I know the level of quality customer service one must
depend upon to insure their business expands and, continues to thrive.
Respectfully, Wade Z. Smith St. Charles, IL. "
FEATURED PRODUCT
INNOTEK IUC-5100 TRAIN AND CONTAIN SUPERIOR DOG FENCECHECKOUT OUR PRODUCT SPECIALS
SPECIALSTESTIMONIAL
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TESTIMONIALThank you for your quick response.
This is the first time I've ordered from your company. So far, I'm impressed. You've been very responsive and your website is user friendly. I will be recommending your company.
TESTIMONIAL
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TESTIMONIALWe have two dogs, a large black lab mix and a border collie mix. We installed the IUC 4100 over 2 acres of our property. This product turned out to be an excellent choice for us. The training DVD was great and the one time I had to call for support I received excellent advice. Both rechargable collars have given us no problems (1 1/2 years old) and they get there share of abuse - our dogs are very active.
One note on this technology if your not sure about its effectiveness. We also have a few free ranging hens for eggs. The dogs will not cross the fence even when the hens walk near the line. Now that's temptation! **** 5 Star Rating Chris From Virginia WARRANTY INFORMATION
YOUR 100% SATISFACTION IS OUR PRIMARY GOAL WE HAVE A 30 DAY MONEY BACK GUARANTEE AND A LIMITED LIFETIME WARRANTY ON OUR PRODUCTS
SAFE AND SECURE SHOPPING
Visa, Mastercard, Discover and PayPal Accepted.
To verify click on the on the Veri Sign Secured Seal logo on the checkout form. SHIPPIING INFORMATION
SHIPPING INFORMATIONALL SHIPPING FROM CINCINNATI, OHIO FREE SHIPPING BY UPS ON ALL ELECTRONIC PRODUCTS FOR ORDERS OVER $150.00 $7.99 SHIPPING FOR ORDERS UNDER $150.00 FOR THE LOWER 48 US STATES EXCEPT FOR Heavy Wire Products, Booster Bath and Ramp, Dog Beds, Med to Ex Lg Dog Door Products, Dog Ladders & Steps , Dog Life Jackets, Dog Strollers, Dog Gates, Dog Crates Pens or Cages. The shipping cost for these products is based on the item weight and destination. They are calculated by a UPS calculator on the website during the checkout process. After you put you product in the cart and them in your address on the order form you will get the shipping price
IF YOU ARE IN CANADA, We do not ship to Canada, Dog Crates, Dog Gates, Ladders & Steps, Ideal Products, Petmate products, Booster Bath Products And Dog Strollers. We do custom orders by phone for some of these products to Canada PLEASE CALL TOLL FREE TO 1-866-698-2678, WEEK DAYS ONLY, FOR A QUOTE, AS WE CAN NOW DO CUSTOM PHONE ORDERS TO CANADA For CRATES, AND BOOSTER BATH INTERNATIONAL SHIPPING We now offer International Shipping Worldwide through Bongo. If you are interested in international shipping CLICK HERE for more details TESTIMONIAL
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TESTIMONIALJust upgraded today to the IUC 4100 from the HF-201, which I purchased previously. Our Boxer "SUSU" is 3years old and was trained from a puppy, she only requires the audiable "tone" with a occassional test of the system mostly from her excitment, and not realizing her location in the yard. Innotek has given us the peace of mind that our "SUSU is safe and secure in her own yard and can run freely enjoying her whole yard. Thank you for a high quality and innovative product. ****5 Star Rating
Charles Pierce TESTIMONIAL
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TESTIMONIALMy System works amazingly well after 1 year. My golden retrievers were wanderers and I can leave them alone outside all day now without a single worry. I've had no problems with the other brand systems employed by both my next door neighbours. My 2 goldens stay out of the garden perimeter as well. This system has given me a new sense of security. I'll never have to spend my evenings driving around screaming out my car window. :) I'm adding a new black lab puppy to the system soon and hope the same good fortune continues. That will be three dogs I don't have to worry about. **** 5 Star Rating SHOPPING CART
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SAFE AND SECURE SHOPPING
100% SECURE SHOPPING.866-698-2678 ORDER ON LINE NOW OR CALL TO ORDER Visa, Mastercard Discover PayPal Accepted.   
Welcome to K9 Electric Dog Fence and Dog Products Website. We hope that you will enjoy your experience on our website and be able to find what you are looking for. If you have any questions please give us a call at the above number. We would be more than happy to help you. Thank you for visiting us. We are continuously adding new products, so we hope you will visit us often. Recommended to use Firefox or Google Chrome as a browser, it is faster than Internet Explorer SEARCH HERE
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WEBSITE SECURITY
WEBSITE SECURITYOur Checkout Form is PCI Compliant which means it is Safe to Purchase with Credit Cards on the site and over the phone, you will see the logo on the page where you enter the credit card. See the privacy policy page for PCI Compliance Certificate Welcome Canadian Orders
Welcome Canadian Orders
REASONS TO BUY FROM US
YOUR BEST CHOICE FOR DOG PRODUCTSReasons to Buy From K9 Electric Dog Fence & Dog Products
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TESTIMONIALS
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TESTIMONIALI would be happy to share our experience, to help others know that there are good quality products and a professional company, that they can feel comfortable dealing with. A reputable business that wants to take good care of their customers. Thank you. I appreciate your professional service.
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TESTIMONIALI owe you a Very Big THANK YOU! Your K9 electric dog fence is the greatest thing. We fenced in 4 acres. My Great Dane Cléo has not ran away since. Training was super easy and fast. I'm sure it's saved her life (and ours also). Without K9, I don't think we would have found a way to keep her home.
Featured Specials on Dog ProductsAUTHORIZED RETAILER
PetSafe® Authorized Retailer
Click logo to verify
Innotek® Authorized Retailer Click logo to verify SportDOG® Brand Authorized RetailerClick logo to verify Perimeter Authorized Retailer
PUBLISHED ON EZINE
Expert Author Status On Ezine Article Directory
CONSUMER ALERT
CONSUMER ALERTAs a result of our consumers continued satisfaction with the products marketed under the Brands PetSafe®, Innotek®, and SportDOG®. Radio Systems Corp. has become the industry leader in Consumer Pet Electronics. Radio Systems and our authorized resellers only sell new products in its original packaging. Radio Systems does not offer for sale to any party, refurbished, “open box”, or out-of-the box items. Products purchased from reseller’s not in original packaging or sold as refurbished will not be covered by our warranty, our any consumer support. Radio Systems is committed to consumer satisfaction. To that end Radio Systems Corp. cautions consumers from purchasing any product other than new product in its original packaging. You should not purchase from any resellers claiming to sell “refurbished product” as this is a false and misleading claim. We thank you for interest in our products; please refer to our website for additional product information http://www.petsafe.net/Intl/CA.aspx .
SITE MAP
Site MapSAFE AND SECURE SHOPPING
SECURE SHOPPINGVisa, Mastercard, Discover, PayPal Accepted.
For your Security and Protection, you can click the actual VeriSign Secured Seal logo on your checkout form, to verify . FOR QUESTIONS OR PROBLEMS CALL 1-866-698-2678
TRUSTED SITE
SearchINTERNATIONAL SHIPPING
International OrdersInternational Customers Please Note: All the products sold on this website will not be sold or shipped to any other countries other than all the U.S.A. Canada, Mexico, Puerto Rico and Bahamas. They are only for overseas export at this time by BONGO Ffreight forwarding. Please check our International Orders page to learn more about this or check http://www.petsafe.net/Intl/CA.aspx find the international link for a listiing of the locations of international retailers who are located in and sell in other parts of the world. Sorry thisis all we can we can do to help you at this time. CLARIFICATION
Please Note For Clarification
Even though our company name is K9 Electric Dog Fence and the words
electric dog fence and electric appear in many places throughout our
website, this is for your understanding and convenience. The Innotek
dog fences, pet containment systems and their accessories operate
electronically and not electrically, which are very safe for your dog.
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EMAIL A FRIEND
*** KEEP YOUR DOG SAFE USE A K9 ELECTRIC DOG FENCE PRODUCT YOU AND YOUR DOG WILL LOVE THE FREEDOM AND SECURITY THAT AN ELECTRIC DOG FENCE PRODUCT GIVES YOU, AT HOME, THE COTTAGE, YOUR MOBILE HOME OR WHEN YOU GO RVING |
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Visa, Mastercard, Discover, PayPal Accepted.
For your protection and security you can click on the actural Verisign Security Logo on the checkout page when purchasing to verify VeriSign is the world's leading Certificate Authority, securing more than 500,000 Web servers. Their authentication and verification procedures are based on years of practice, authenticating more than half a million commercial businesses. They are audited annually by KPMG using Statement of Auditing Standard 70 Type II, established by the American Institute of Certified Public Accountants. Any Questions or Problems, Call 866-698-2678 |
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