I just received my new bed and even after having it on for several minutes, it doesn't feel warm. Is my bed working properly?

For some owners, the gentle heating of the Therabed is somewhat hard to detect. If you have the bed plugged in and you cannot tell if it is working, place a pillow or other similar item on the bed for a few minutes, then feel the bed. You should be able to feel heat now. Of course, being more sensitive, your pet will feel the heat even if you cannot!

What makes Dolce Vita Beds different than a regular pet bed?

Dolce Vita Pet Beds are designed for both comfort and therapy. Each bed is made with high-density foam that distributes a pet's weight evenly to alleviate pressure points and the problems they may cause. What makes them truly unique is the benefit of heat that helps promote health and wellness in your pet.

Is this a bed for only dogs with bone or joint problems?

Dolce Vita's pet beds are ideal for dogs and cats of all ages. Younger pets will benefit from the stress reducing benefits of heat. Heat relaxes muscles which can lead to a good night's rest and relief from a stressful day.

Why is heat so important to pets?

Similarities in physiology suggest that pets may derive many of the same benefits from heat as humans, including greater comfort, reduced stress and relief from chronic pain caused by injury, surgery or illness. Osteoarthritis is the #1 cause of pain in dogs and affects 20 percent of dogs over a year old. This condition can affect both the quality and length of life.
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Just how prevalent are bone or joint problems?

They are actually quite common among pets. An estimated 10 million dogs in the United States have been diagnosed with arthritis, and 31 percent of dog owners say that bone and joint problems are an issue for their pets. Actual cases may be higher since many pet owners aren't aware of the symptoms.

What are the signs of Osteoarthritis in dogs?

Symptoms can vary, but common signs include: a reluctance to walk, run, climb stairs, jump or play; difficulty in rising from rest; and lameness, stiffness or decreased mobility. Heat therapy can help relieve pain, relax muscles and improve overall circulation in your pet.

What about younger pets?

Research suggests that younger pets are markedly less tolerant of pain than older pets, and osteoarthritis affects 20 percent of dogs just one year of age and older. Heat may also help reduce stress and separation anxiety in young dogs.

What type of pets are the beds appropriate for?

Dolce Vita pet beds come in a variety of shape and sizes, and are ideal for both cats and dogs. From our Extra Small (about 12" by 14", ideal for a small cat or toy breed dog) to Extra Large (49" x 36", ideal for retriever or other large dogs), Dolce Vita has a bed to bring more comfort to your beloved pet.

Will the products burn my pet?

No. There are no hot spots on the Dolce Vita products. They are designed so heat is evenly distributed throughout the bed.

Will my pet overheat?

No. Place your hand on the surface of any Dolce Vita product and it will feel only mildly warm (roughly 85° Fahrenheit). The Pet Sense Thermal Control limits the heat to keep your pet's body temperature in its normal range (101° Fahrenheit for dogs).

What if my pet chews on the electrical cord?

All Dolce Vita products utilize a low voltage (12 volt DC) system that, when used properly, will not harm your pet.

What if my pet chews on the cover?

Though our beds are made with durable, high-quality ultra-suede covers, it is possible that a pet could chew through the fabric cover and into the foam, but neither would put the animal at risk. Our product testing, however, suggests that pets are smart enough to enjoy the warmth and comfort of our products and not destroy them.

Do I always have to use it with heat?

The heat feature can be turned on or off at any time based on your pet's needs. The bed offers comfort and therapy with or without the heat.

Why would a pet need such a fancy bed?

Most owners treat their pets like part of the family and we know they appreciate comfort just like humans. Sleeping on a hard surface can lead to bald spots and lesions on elbows and compound suffering from chronic pain caused by injury, illness or surgery. Just as humans benefit from improved technology in mattresses, pets enjoy the advancements made by Dolce Vita pet beds.

What happens if the product gets wet?

The fabric covers are moisture and stain resistant. They are also easy to clean, removable and machine-washable.

What colors are available?

Currently our beds are available in Cascade Green and Café Mocha brown. Additional bed colors and covers are coming soon.

What sizes are available? What size is my bed?

Our beds are available in XS through XL sizes and fit almost any dog or cat. Please refer to the sizing options on each product page, or click the "Sizing Chart" on any product page to see what beds are available for your size dog or cat. If you have a Dolce Vita Pet Bed and need to know what size it is, please refer to the washing label on the bottom. If the size is not listed there, please look at the sizing options on the product pages and compare those sizes to a measurement of your bed.

Do the products come with a warranty?

Yes. All ColdHeat products are warranted to be free from defects in material or manufacture at the time of sale and remain serviceable for a period of 90 days from date of purchase.

Can't I just use a human heated blanket for my pet?

Human heated blankets are absolutely not recommended for use with pets. Their temperatures are much too high for a pet and can raise your pet's core temperature to dangerous levels and/or cause burns. Dolce Vita Pet beds are specifically designed to maintain your pet's ideal internal temperature, even when used for hours at a time.

What size is my bed?

If you own a Dolce Vita Pet Bed and need to know what size it is, check the washing label on the bottom. If that label does now show the size, or the label has been removed, please refer to our product pages and the sizing options each product. Measure your bed and compare to the chart. If you are looking to buy a bed check the sizing options (with inner and outer dimension measurements" or click the "Sizing Chart" link from any product page.

What does Dolce Vita Mean?

In Italy, Dolce Vita means the "sweet life". We chose this name because we understand how important pets are in our lives and we want to provide them with the best products and services to help them live a long and healthy life. Dolce Vita Pet products are designed with comfort and wellness in mind - utilizing our proprietary heat and cooling technology.

How Do I Know If My Bed Is At the Right Temperature?

All Dolce Vita beds use sophisticated internal controls to help the bed reach and maintain the optimal temperature that provides maximum pain relief and comfort.  This feature makes usability for the pet owner easy--simply plug it in and leave it!